Frank Ricciardi is the Senior Vice President and General Manager, Asia-Pacific for Cornerstone OnDemand. Based in Hong Kong, Frank leads Cornerstone’s global growth strategy in the APJ region. Here, he has built sales, service delivery and operational teams in Greater China, Southeast Asia, Australasia, India and Japan to help clients realize the potential of a modern workforce.
Frank has called Cornerstone home since March 2005. Initially, as Vice President of Global Account Services, his first endeavor was to build Cornerstone’s Account Management function in order to grow and retain customers. As enterprise cloud software took shape and the customer portfolio grew, Frank pioneered Cornerstone’s market-leading Client Success Program. This includes the innovative Client Success Framework, intended to ensure that both Cornerstone and its customers achieve unparalleled success in the SaaS delivery model.